FIRST TIME MASSAGE: WHAT TO EXPECT
First time clients, consider downloading our Client Intake form to complete at your leisure. Otherwise, no problem, just be sure to arrive to your session about 15 minutes early to give you time to complete this form.
At the start of your first session, your therapist will review and discuss the information you provided on your Client Intake form. During this initial assessment, be sure that your therapist is aware of any surgeries, illnesses or conditions you have listed to ensure you enjoy a safe & comfortable session.
Here are some other “Be sure to let your therapist know…” items:
- Be sure to let your therapist know if you are pregnant. Most likely it will not affect your ability to receive massage. It will simply give your therapist the proper information to ensure you receive a safe & comfortable massage. Ask about our “Pregnancy Pad”, that allows you to safely lay face down while receiving massage.
- Be sure to let your therapist know if massage of the feet, hands, scalp, glutes (or any other specific area) will be a concern for you. For those areas, we can modify to meet your needs including skipping that area altogether.
- Therapists do not include massage of the abdominal area as part of their normal massage protocol. Let your therapist know if you want to include your abdominal region during your session.
- Be sure to let your therapist know if you have any heat sensitivity. Hot towels and table warmers are employed during most sessions. Our therapists take great care to ensure the temperature of any heated item(s) are not above a reasonably tolerable level. However, we are happy to “adjust the temperature” of the any heated item if you let us know.
- Be sure to let your therapist know if you have any difficulty tolerating laying in a face down position. If you suffer from nasal congestion, we offer a eucalyptus/similar oil while face down. If you feel that is not satisfactory, or you simply prefer to minimize (or eliminate) time in a face down position, our therapists are able to make modifications to address this issue for you.
- Be sure to let your therapist know if you cannot “roll over” from a face down to face up position. Almost all sessions require you to “roll over” in order to provide full body massage coverage. During this brief change in your position, your therapist will verbally guide you while also holding all coverings in a way that you can turn with comfort & confidence knowing your modesty is never compromised.
Breasts and genital tissue are never massaged or exposed under any circumstances.
After completion of the initial assessment, your therapist will step out of the room. At that time, disrobe to your comfort level. Unless your therapist specifies otherwise, or you are receiving Thai massage, it is always acceptable to disrobe completely.
You will never be immodestly exposed or uncovered.
Women: we recommend you always remove your bra so that your therapist may access your back tissue completely.
Both men and women: should you choose to leave your underwear on; please understand that your therapist may only be able to perform limited massage on the entire areas covered by underwear (glutes, hamstrings, quadriceps and hip joints).
Once you have disrobed to your comfort level, climb in between the sheets on the table and just relax. Your therapist will knock on the door to confirm you are ready. They will not enter until you invite them to do so.
At the time your therapist enters the room, and lays their hands upon you; that is when your 60 or 90 minute session begins. Your therapist is now your partner in a healing relationship. In this partnership, it is important that both client and therapist feel comfortable at all times.
If at any time, you are not comfortable it is VERY IMPORTANT to communicate to the therapist you need them to STOP.
Feedback to the therapist regarding your comfort level, i.e.: pressure of strokes, lighting, music, warmth, area being massaged, etc., is very important. You should always feel comfortable expressing any changes you would like.
As stated previously, breasts and genital tissue are never massaged or exposed under any circumstances. However, normal bodywork and massage sessions routinely come close to these areas. Our therapists always maintain a professional contact distance from breasts and genital tissues. Certain specific types of bodywork can require an even closer proximity of contact. Your therapist will always ask for your permission before working in any area, or using any modality that will require either a close proximity of contact, or an adjustment to any worn clothing.
You always have the right to request that your therapist not work any area for which you are not comfortable.
Regardless of prior permission, if at any time you feel any contact is making you uncomfortable, it is VERY IMPORTANT to ask the therapist to STOP immediately.
Sexual interaction, discussions, suggestions or attempts at humor between client and therapist is not tolerated and grounds for immediate termination of session.
Once your session has come to an end, your therapist will step out of the room. At that time we invite you to simply relax and breathe for a moment. Please think about the bodywork you just received. How are you feeling? Did you receive the bodywork you wanted? Are you feeling any pain or discomfort anywhere?
Once you have taken a moment to consider the session, you will redress in privacy, and your therapist in the lobby. Let them know how they did for you. Our therapists are always improving. Your feedback, especially critical feedback, will always be received by our therapists in a most professional and thankful manner.
While you may think it can be difficult to tell your therapist something was wrong, not good or could have been better; please believe us: We want your feedback! Don’t worry about our therapists feelings: massage is our love and passion. We want to know!
Fees are due at time of service.
Please give at least 24 hours notice of appointment cancellation.
For Couples Massages, first time clients will be required to provide a Credit Card. Couples massages that are cancelled within 4 hours of their scheduled appointment, or no show will be assessed a $50.00 Therapist Availability fee. It is one thing to have a single therapist be ready for a session that doesn’t happen – but it is simply too expensive for 2 therapists to not have a paid session occur.
If a client does not show for an appointment (no call, text, etc), they will be required to pre-pay their next session. There will not be a cancellation fee assessed for non Couples Massages, in the event the client misses their appointment. Instead the client is simply required to pre-pay their next session.
Every attempt is made to provide a modest and safe environment for the client as well as the therapist. Clients may partially undress, undress to underwear, or completely undress, how ever they feel the most comfortable. Clients will be modestly draped and covered at all times. Only the area being massaged will be undraped.
Clients should be freshly bathed prior to the massage appointment.
There may be times when general discussions take place during the massage session. However, for the therapist, it is their focus and intent to give to you all of their energy to enhance your experience. Therefore, concentration, focus, and centering is required on their part. If you are interested in having them explain the techniques used, please let them know and they will be happy to do so.
CONTRAINDICATIONS TO MASSAGE
Please inform the therapist if you currently have any of the following: bruised areas, open wounds, break in skin, or recent burn.
Should the Massage Therapist or the client contract a contagious disease that could be spread during the massage session (cold, flu, other droplet or airborne infections), each will inform the other. The decision to reschedule will be handled in a case by case fashion.
Tenderness in areas where direct pressure methods are used is a possible reaction for up to 48 hours after the session. If you are sore for longer than two days, the next massage needs to be adjusted to be gentler. Please let the therapist know if this occurs.
Persons with uncontrolled high blood pressure, heart disease, recent surgery or fractures, phlebitis, fever should consult their physicians before receiving a massage, and will need a written consent from the physician before the massage can take place. Inform the Therapist of any restrictions that may apply.
Everything communicated is held completely confidential. All personal client information is confidential. Client’s records are available for their review upon request. However, the massage therapist may be required to release a client’s records to the client’s doctor with your permission or under a court order. Anyone under the age of 18 will not be seen without a parent or guardian present in the therapy room.
It is the clients’ responsibility to keep the massage therapist informed of any current medical treatment, and to provide requested or required written permission from physician, chiropractor, physical therapist or other health care provider to the massage therapist so that massage may be continued. The client must also keep the Massage Therapist informed of any changes in his/her condition. Massage therapists do not diagnose or prescribe for a particular body function, but may recommend self-help exercises which the client may choose to do to prolong the effect of massage and maintain a healthy lifestyle.